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FAQ
We hope this information will help you get all the information you need. If you can't find the answer to your question here, please feel free to contact us directly. We are here to assist you.

What payment methods do you accept?
We accept the following payment methods: credit card (Visa, MasterCard, American Express), PayPal and bank transfer.

What shipping options are available?
We offer several shipping options, including standard delivery and express shipping. Full details on shipping options and fees charged are available during the checkout process.

What is the return and refund policy?
We accept returns within 14 days of purchase. The item must be in its original condition with all tags intact. For more information on the return and refund process, please see our Return Policy page.

How do I determine my correct size?
To determine your correct size, please refer to our size chart. The size chart may vary slightly for different products, so be sure to check the specific information for each item.
Do you have loyalty programs or discounts for regular customers?
Yes, we offer a loyalty program for our regular customers. Every purchase you make will help earn points that you can use to get discounts on your future spending.

How can I contact customer service?
You can contact our customer service department by filling out the contact form on our website or by emailing our support team directly. They will be happy to answer all your questions and assist you in the best way possible.

Do you have physical stores?
Currently, we operate exclusively as an online store. However, we are considering opening physical stores in the future.

Do you offer international shipping?
Yes, we do offer international shipping. During the checkout process, you will be able to select your destination country and view the shipping options available for that location.